RETURN POLICY Our cancellation and return policy is determined on a per product basis. Please check with your sales representative before placing your order. We require two business days (48 hours, not including weekends) advance notice for cancellation of any order or items within an order, during which time the cancellation will be processed. While the cancellation is being processed the order may continue being built and shipped as scheduled. Orders canceled prior to shipment may still require a restocking fee. Some products are nonreturnable and nonrefundable and may not be canceled at all, either before or after shipment. Some products may require a restocking fee if canceled before or after shipping. Items are considered shipped once they have left the place of origin; items are still deemed shipped if acceptance of the shipment is refused at the destination. Non-shippable items, such as installation and support, are deemed shipped when the associated products have shipped. The return policy for the associated products will apply to the non-shippable items. Again, please check with your sales representative before placing your order for specific cancelation and return details. Please feel free to contact us if you have any question regarding these policies.